ABBYY puts your information to work. ABBYY combines innovation and experience to transform data from business-critical documents into intelligent actionable outcomes in over 200 languages in real time.
ABBYY helps more than 10,000 companies globally, including many of the Fortune 500, driving significant impact where it matters most: customer experience, profitability, and competitive advantage.
Headquarters
Milpitas, CA
Founded
1989
Lack of predictive analysis
Existing systems and tools couldn't deliver real-time predictive analyses, a key requirement for proactive decision-making and strategy formulation. This gap limited ABBYY's ability to use data effectively to anticipate outcomes and make informed strategic decisions.
Convoluted reporting process
Creating reports was cumbersome and time-consuming due to Salesforce's limitations and difficulties in creating custom metrics and formulas. This led to the need for manual data extraction and consolidation from various tools, including their BI.
Scarcity of actionable insights
ABBYY was swamped with large volumes of data spread across different sources, making it hard to consolidate, analyze, and extract insights. The manual analysis process further compounded this issue, leading to valuable insights being overlooked or misinterpreted.
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“The depth of insights and efficiency that RevBI brought to our operations exceeded our expectations. What surprised me most was the seamless way in which it compiled our disparate data, a task which would have taken us an inordinate amount of time and resources to replicate internally.”
- Anastasiya Tsed
Unified data platform for faster decision-making
BoostUp's RevBI provided ABBYY with a unified platform where sales data could be viewed and analyzed in real time by stakeholders of different levels, eliminating the need for data consolidation from multiple sources. This holistic view facilitated a more nuanced understanding and control of their sales processes, leading to better and faster strategic decisions.
Efficient reporting and data visibility
ABBYY was able to generate comprehensive reports quickly and accurately. This shift in reporting meant their Sales Ops team could allocate more energy to interpreting data and coaching the sales team. At the same time, sellers got a better visibility of the data associated with customers and prospects which enhanced the customer experience during the selling process.
Actionable business intelligence
RevBI's advanced analytics capabilities offered ABBYY the ability to easily drill down into data and derive actionable insights, making the data more digestible and trustworthy. This further empowered them to make data-driven decisions and easily find and fix root causes of inefficient processes, while also helping them identify new ways to enhance their overall sales performance.
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“It's all about how responsive the support team is. With BoostUp, we have a system where we can raise a ticket if something doesn't go as expected, and we always get a response. This kind of attentiveness is crucial to us, given the complexity of our business. Even when our requests are out of the norm, they're still taken into consideration.
Their commitment to us as a valued customer, and their quick action on our requests, regardless of how unconventional they may be, has solidified our partnership.”
- Anastasiya Tsed
